MendisOne

TOUR EXECUTIVE - INBOUND

We are a vertically integrated business in the services industry sectors including Tourism & Event Management covering all aspect of the industries, offering a range of services, globally.

We are seeking a highly motivated and experienced Tour Executive to join our dynamic team.  You will play a key role in ensuring our clients have a seamless and unforgettable travel experience.  This includes everything from itinerary planning and vendor coordination to guest communication and problem-solving.

Responsibilities:

  • Develop customized tour itineraries based on client preferences and budgets.
  • Research and negotiate rates with hotels, transportation providers, and activity operators.
  • Manage all logistics for tours, including transportation, accommodation, and activity bookings.
  • Communicate effectively with clients before, during, and after their trip to address questions and concerns.
  • Build strong relationships with travel vendors and tourism partners.
  • Maintain accurate records and reports.

 

Qualifications:

  • Minimum 3 years of experience as a Tour Executive.
  • GCE, Advance Level qualification and/or higher education qualification related to Tourism management.
  • Experience in organizing MICE/Events will be advantageous.
  • Proven experience in itinerary planning, vendor management, and travel logistics.
  • Fluency in English a must,  additional languages will be a plus.
  • Excellent communication and interpersonal skills, with the ability to build rapport with clients.
  • Strong organizational skills and a meticulous attention to detail.
  • Proficiency in Microsoft Office Applications.
  • In-depth knowledge of destination Sri Lanka is a strong asset.
  • A passion for travel and a genuine desire to create exceptional client experiences.
  • Living in or in close proximity to Rajagiriya would be advantageous.