MendisOne

Senior Executive - Operations

The Senior Executive – Operations plays, a critical role in overseeing the logistical aspects of ensuring the smooth and efficient deployment of drivers and vehicles as well as all reservations, to maintain a positive customer experience. This position requires a dynamic and organized individual with a passion to deliver excellence and a keen eye for detail. 

Essential Duties and Responsibilities:

  • Handle all reservations inquiries in a timely and professional manner ensuring a smooth work flow at all times 
  • Adaptable to work extended hours and as per work requirements. 
  • Manage and oversee the team of drivers, ensuring compliance with company policies, safety regulations, and licensing requirements.
  • Oversee the maintenance and upkeep of the company vehicles, ensuring adherence to safety standards and regulatory requirements.
  • Coordinate with authorities, vendors and other staff to ensure a smooth and efficient operation.
  • Make sure all reports are shared with the management as per requirements 
  • Negotiate good terms with all vendors 

 

Qualifications:

    • GCE, Advance Level qualification and full/part qualification in a related field.
    • Minimum of 3-4 years of experience in a similar capacity.
    • Fluency in English a must.
    • Proven ability to plan, organize, manage and lead a team of co-workers including drivers.
    • Strong understanding of related regulations, safety procedures, and vehicle maintenance protocols.
    • Excellent communication and interpersonal skills.
    • Proficient in Microsoft Office and relevant transportation management software.
    • Ability to work independently and as part of a team.
  • Living or in close proximity to Rajagiriya advantageous